iiNet Customer Rating

Breakdown of customer ratings for iiNet:

1. Customer Service

Average User Rating: 5 / 10

Overall customer service. How well does your provider treat its customers?
2. Technical support

Average User Rating: 5 / 10

If there is a problem with your Broadband connection, does your provider offer prompt and helpful assistance?
3. Broadband Reliability

Average User Rating: 8 / 10

How reliable is the Broadband connection? does the service suffer from dropouts or slow speeds?
4. Broadband Hardware

Average User Rating: 6 / 10

Quality of hardware supplied by the Broadband Provider. Does your modem or router work reliably?
5. Pricing

Average User Rating: 7.5 / 10

Do you receive value for money from your provider? Do they have the Broadband bargains or are they overpriced?
6. Add on services

Average User Rating: 5 / 10

Any free services which come with your Broadband Plan. Does your provider offer free gaming servers, free unmetered content etc?