Youcompare Broadband Help
Broadband Speed and Storage Tables
If you're new to Broadband, its worth pointing out that perhaps the most common misrepresentation you could be faced with could be the interpretation of Speed &
Posted: Jan 2012
Download Usage Guide
Broadband limits shown below are a 'hypothetical' approximate gauge that _should_ be sufficient to meet the respective usage catagories. Although efforts have b
Posted: Dec 2011
What is ADSL
ADSL is short for Asymmetric Digital Subscriber Line, and is a type of broadband technology that allows data to be transmitted through your local phone network.
Posted: May 2011
Private hospital cover
There a four main categories of hospital cover that you can choose from:
Public hospital coverBudget private hospital cover Medium private hospital cover T
Posted: Mar 2010
Top private hospital cover
Top private hospital cover has no restrictions or exclusions on MBS payable items.
Posted: Mar 2010
Medium private hospital cover
Medium private hospital cover does not exclude any items on the MBS but has restrictions on some items.
Posted: Mar 2010
Budget private hospital cover
Budget private hospital cover excludes one or more MBS (Medical Benefits Schedule)* items.
*Services listed under the MBS include those medical services (ie
Posted: Mar 2010
Public hospital cover
Public hospital cover provides default benefits for treatment in a public hospital only.
Posted: Mar 2010
Hearing aides
Many health funds provide significant rebates on hearing aide devices. A waiting period of up to three years frequently applies however before you can access h
Posted: Mar 2010
Remedial massage
Remedial Massage involves the use of massage therapy and diagnostic techniques to treat a variety of musculoskeletal ailments. Rebates are available for a range
Posted: Mar 2010
Naturopathy
Naturopathy encompasses a variety of treatment methods including herbal medicine, homeopathy, dietary, nutritional and lifestyle advice, hydrotherapy, natural e
Posted: Mar 2010
Acupuncture
Acupuncture involves the insertion of fine, sterile needles into specific sites (acupuncture points) along the body's meridians to assists in the prevention and
Posted: Mar 2010
Non PBS pharmaceuticals
With the Pharmaceutical Benefits Scheme (PBS) you pay only part of the cost of most prescription medicines purchased at pharmacies. If a pharmaceutical is not s
Posted: Mar 2010
Psychology
Psychology services can assist with the assessment, diagnosis, treatment and prevention of a range of behavioural and mental functions. Rebates for psychologica
Posted: Mar 2010
Podiatry
Podiatry is the diagnosis, treatment and prevention of diseases of the foot and lower leg. Selected private health cover will provide benefits towards podiatry
Posted: Mar 2010
Physiotherapy
Physiotherapy cover provides a level of coverage for consultations, treatments and some classes conducted by recognised physiotherapists.
Select this item if
Posted: Mar 2010
Chiropractic
Chiropractic cover provides a level of coverage for consultations and treatments provided by recognised chiropractors.
Chiropractors aim to improve nervous
Posted: Mar 2010
Optical
With optical cover you can cover some or all of the costs of glasses and contact lenses.
Select this item if you would like optical cover in your Extras polic
Posted: Mar 2010
Orthodontic
Orthodontic services generally include the realignment of improper bites via the insertion and removal of items like braces, plates and retainers.
Some gener
Posted: Mar 2010
Endodontic services
Endodontic dental services are commonly known as root canal and cover treatment of exposed nerves around the tooth.
Some general dental policies may also pro
Posted: Mar 2010
Major dental
Major dental cover provides coverage for some or all of the costs of crowns, bridges and inlays, dentures, oral surgery and removal of wisdom teeth. It will usu
Posted: Mar 2010
General dental
For everyone, regardless of age, a regular trip to the dentist is a necessity that’s not generally covered by Medicare.
Extras cover which includes general de
Posted: Mar 2010
Hospital room types
As a private patient in a public hospital you can select from a range of room types. Choice of a private room may increase the cost of a policy. Your preferred
Posted: Mar 2010
Pregnancy / birth related services
If you are considering having a child in the future, bear in mind that waiting periods of up to 12 months apply to services which directly relate to private obs
Posted: Mar 2010
Heart disease
Heart disease is unfortunately one of the leading causes of death in Australia. If you have an existing heart condition or risk factors like high blood pressure
Posted: Mar 2010
Asthma
Australia has one of the highest rates of asthma in the world, with an estimated 10-15% of children and more than 10% of adults suffering the condition. A numbe
Posted: Mar 2010
What is Wireless Broadband
Wireless is an emerging technology that will soon match and overtake the popularity of other current Broadband types. Connecting to the Internet can be made alm
Posted: Mar 2010
Optusnet
OptusNet is another name for Optus. Used to describe broadband and dialup services for the ISP. The term Optusnet is not commonly used at persent. Click to see
Posted: Mar 2010
How safe is Internet Banking and Shopping
Internet Banking and Online Shopping is generally a safe practice as most services now days have superior encrypted technologies and security in place to protec
Posted: Jan 2010
History of Broadband and the Internet
The theory of the Internet's inception dates back to the late 1950's when the US Military researched methods to improve communication networks. Toward the late
Posted: Jan 2010
What is Satellite
Satellite Broadband services are probably not the most economical method of Internet access available in Australia as far as pricing goes, yet it can reach loca
Posted: Jan 2010
What is Wireless
Wireless is an emerging technology that will soon match and overtake the popularity of other current Broadband types. Connecting to the Internet can be made alm
Posted: Jan 2010
What is Cable
Cable Broadband is made from co-ax material which greatly increases bandwidth limits. Higher speeds and a broader capacity allows users to also bundle their Int
Posted: Jan 2010
What is GSM?
Global System for Mobile telecommunications is the standard digital mobile telephone system used around the world, but particularly in Europe, Asia and Australi
Posted: Aug 2009
What is youcompare Pay TV
Youcompare Pay TV is essentially a pay TV comparison site that lists Australia's leading pay TV providers and allows users to search, compare, and subscribe to
Posted: Jun 2009
What is ADSL2 and ADSL2plus
ADSL2/2+ uses next generation DSL technology over existing telephone lines, yet provides much faster speeds than its predecessor 'ADSL'. Current ADSL2/2+ newto
Posted: Apr 2009
What is ADSL
The most common broadband type currently available in the Australian Market is ADSL (Asymmetric Digital Subscriber Line). This service enables high speed data
Posted: Apr 2009
Internet Protocol
Each computer connected to the Internet has its own unique numerical identification called an IP address (Internet Protocol), which is used to route the transfe
Posted: Apr 2009
Search Engines - Information Search Utilities
Unless you have a set routine when surfing the Internet these days, the chances are you will be frequently using Search Engines. These Information Retrieval Sys
Posted: Apr 2009
Emailing
Email (or E-Mail) stands for Electronic Mail. It’s a method of transmitting message over an electronic communication network. The origins of Emailing precede th
Posted: Apr 2009
What is Anti Virus Protection
This form of Broadband security software runs constantly on your PC which detects and protects you against Spyware and Viruses. It’s usually an automated system
Posted: Apr 2009
What is a Firewall
A firewall is a system that protects the data that’s being transferred between two networks (e.g. Your Computer & the Internet).
Posted: Apr 2009
Do I need Broadband Internet Security
Yes! Definitely! It’s thoroughly recommended that you have Broadband Internet Security. It should be one of the first steps you take when getting connected to B
Posted: Apr 2009
What is Phishing
This term is best described as a technique used to lure information such as passwords and credit card/bank and personal details. Fraudulent emails and websites
Posted: Apr 2009
What is Spam
Spam is unsolicited or inappropriate email messages or instant messages that you haven’t asked for or don’t want. It can be sent to you indiscriminately and in
Posted: Apr 2009
What is the World Wide Web
The World Wide Web is essentially a service for accessing information that is hosted on servers via a network (The Internet). Often referred to as WWW or The We
Posted: Apr 2009
What is the Internet
The best place to start would be to dispel any misunderstanding that the Internet and World Wide Web is the same thing, in fact they're entirely different. Usin
Posted: Apr 2009
Can I switch Providers through Broadband Guide
Yes. It's recommended that you check with the intended Provider (phone numbers found on the Broadband Guide site) to make sure they have your product available
Posted: Apr 2009
Can I maintain my Internet connection when switching to another Provider
Most Broadband Providers support a fast relocating service when switching to another provider. The process is usually referred to as a ‘Rapid Transfer’ (aka 'C
Posted: Apr 2009
How much data can I Download
Without a detailed profile of what you actually intend to use your Broadband Internet for, this question is difficult to answer. However, if you visit our Conve
Posted: Apr 2009
Do I need to sign up to Broadband using a contractual agreement
No, it’s not always necessary to take up a contract when signing up to Broadband. Contractual Agreements will vary depending on ISP’s special offers and Terms a
Posted: Apr 2009
What is a backup Dial up Account
A back up Dial up Account is sometimes provided by your Provider as an additional option for your Broadband service. It's primarily used when there is service o
Posted: Apr 2009
What are the Payment Types available
Most Payments are made on a per month basis and include the following types.
**Billed Payment:** Invoice sent out to you by mail.
**Credit Card:** A nominat
Posted: Apr 2009
What is Web Space
Most Providers supply a certain amount of Web Space for their subscribers to use. This gives you the option to host your own small Web Site/Page or use it for f
Posted: Apr 2009
What is Email Space
Consider Email Space like your home letter box. There is a certain amount of space before it gets full. The same can be said with Email Space, whereas your Prov
Posted: Apr 2009
What is Bundling and how can it help me
Most Broadband Providers now offer Bundled products to entice prospective subscribers to sign up for multiple services. The most widespread tactic used by a Pro
Posted: Apr 2009
What is a Cap
In terms of Broadband, a Cap is usually associated with products that are charged additionaly for exceeding a usage limit. Some plans will incur a Price Cap whe
Posted: Apr 2009
Do I receive an Email address with a Broadband plan
Yes, your Provider usually supplies you with the option of obtaining anywhere between 5 to 10 unique email addresses.
Posted: Apr 2009
What is a Home Network and do I need it
A few years back there was generally no real need to connect multiple computers together, but in these technological changing times the demand and need of indiv
Posted: Apr 2009
What happens when I reach my Usage - Download Limit
When choosing a Broadband Plan one of its specific conditions will cover additional data usage (exceeding your usage/download limit). It is very important that
Posted: Apr 2009
What is a Usage Limit and Download Limit
In association to a Broadband Plan, a Usage Limit refers to the packets of information (data) that are constantly being sent (uploaded) and received (downloaded
Posted: Apr 2009
What is Connection Speed
Internet connection speed refers to the data transfer rate from the Internet to your computer. E.g. A car travels from point 'A' to point ‘B’; the speed is meas
Posted: Apr 2009
What is Latency aka Lag
Latency is the result of process taken for a service to deliver a message. Your computer and the game server needs time to decode the messages sent to each oth
Posted: Apr 2009
What is PING
Ping is the measurement of time taken for information to travel from one point to another over a network. E.g. Speed of information traveling from your computer
Posted: Apr 2009
What is the best type of Broadband for Online Gaming
If you’re seeking to sign up to a Broadband Type the best suited for gaming, it would primarily depend on the type of game/s you wish to participate in. For exa
Posted: Apr 2009
What types of games are played online
Online Gaming is a phenominal pastime that witnesses millions upon millions of Internet users participate everyday. It is not unusal for the avid gamer to spend
Posted: Apr 2009
Broadband Speed Comparison Table
View the following table to obtain a theoretical analysis of potential download connection speeds and times. Keep in mind that these are the maximum speeds achi
Posted: Apr 2009
Which Broadband product is right for me
After determining ‘Which Broadband products are available to me’, your next step is to find a suitable Broadband type. Most Broadband Types will give you simila
Posted: Apr 2009
How is Broadband different from Dial up
**Always Connected**
Most Broadband Internet types such as ADSL/ADSL2+, Cable and Wireless connections are always live. This means you can always stay connecte
Posted: Apr 2009
Which Broadband products are available to me
**ADSL & ADSL2/2+**
ADSL services are readily available throughout Metropolitan and Provincial areas of Australia _(Most Telephone Exchanges)_. Whilst ADSL2+
Posted: Apr 2009
Why should I get Broadband and what will I use it for
The term Broadband generally represents high speed Internet transmission. For a start, consider the many advantages it has over dial up. _Seen in 'How is Broadb
Posted: Apr 2009
What are the different types of Broadband available
**ADSL** (Asymmetric Digital Subscriber Line – Telephone line)
**ADSL2** (Updated variation of ADSL – Telephone line)
**ADSL2+** (Updated variation of ADS
Posted: Apr 2009
What is Broadband
An abbreviation from the words ‘Broad Bandwidth’, the term broadband describes the wide range of frequencies that can be transmitted through communication chann
Posted: Apr 2009
What is ADSL
The most common broadband type currently available in the Australian Market is ADSL (Asymmetric Digital Subscriber Line). This service enables high speed data
Posted: Apr 2009
Hyperlink
Hyperlinks are the primary means of navigating between pages on web sites (a virtual page turning feature). When clicking on a hyperlink item such as text or an
Posted: Apr 2009
What is Satellite Broadband
Satellite Broadband services are not the most economical method of Internet access available in Australia as far as pricing and accessibilty is concerned, yet i
Posted: Apr 2009
Megabyte MB
A data unit that represents 1,048, 576 bytes and is generally used for measuring memory storage.
*See Megabit also*
Posted: Apr 2009
Megabit - Mb
A Megabit is a single numeric data value that measures 1,000 kilobits (abbreviated to ‘mb’ or ‘mbit’). Very fast data speeds are generally referred to in megabi
Posted: Apr 2009
Kilobyte - KB
A data unit that represents 1,024 bytes and is generally used for measuring memory storage.
*See Kilobit also*
Posted: Apr 2009
Kilobit - Kb
A Kilobit is a single numeric data value that measures 1,000 bits (abbreviated to ‘kb’ or ‘kbit’). A Kilobit should not to be confused with a Kilobyte as data s
Posted: Apr 2009
Integrated Services Digital Network aka ISDN
The ISDN system is a circuit switched telephone network that delivers digital voice and data transmissions over existing telephone lines. ISDN provides higher s
Posted: Apr 2009
VoIP
'Voice over Internet Protocol' A technology used to transmit voice communication over a network using Internet Protocol. Commonly speaking, VoIP is a Broadband
Posted: Apr 2009
Search Engine
Search Engines are software programs that enable a user to search for information on the web. They index and obtain information from the web using the keywords
Posted: Apr 2009
TCPIP
TCP/IP Transmission Control Protocol/Internet Protocol is the protocol and standard for which information is communicated and transmitted over networks. The Int
Posted: Apr 2009
Packet
A packet is a piece of ‘a bigger picture’ that gets decompiled and then recompiled when transferred over a network. It’s the form in which data is carried over
Posted: Apr 2009
DSLAM aka Digital Subscriber Line Access Multiplexer
Network hardware usually located at a telephone exchange. It receives transmissions from many DSL subscribers and routes them on to a high speed backbone.
Posted: Apr 2009
3G
3G stands for 3rd Generation and is a mobile wireless communication technology that transmits packet data at speeds greater than 128kbs. Analog was the first an
Posted: Apr 2009
Wi-Fi
‘Wireless Fidelity’ or WLAN (Wireless Local Area Network) is a network based on the IEEE 802.11a, b, and g standards. It uses radio frequencies that allow you t
Posted: Apr 2009
WiMax
A digital communications system that stands for 'Worldwide Interoperability for Microwave Access'. Its technology is based on the IEEE 802.16 wireless metropoli
Posted: Apr 2009
Web Browser
A software program (computer application) used to locate and display web site content on the Internet. Modern browsers have the ability to display text, graphic
Posted: Apr 2009
URL Uniform Resource Locator
A standard means of addressing resources on the Web. A URL is essentially a web site address. Also known as a URI (Uniform Resource Identifiers).
Posted: Apr 2009
URI aka Uniform Resource Identifier
*See URL*
Posted: Apr 2009
Subscriber
This term refers to a ‘customer’, who purchases a service from an Internet Service Provider (e.g. Broadband, Pay TV, VoIP or Phone).
Posted: Apr 2009
PSTN aka Public Switched Telephone Network
PSTN (otherwise known as - Plain Old Telephone System) is a public telecommunications network designed for telephone voice transmissions. Originally a network f
Posted: Apr 2009
SPAM
Defined as unsolicited electronic messaging regardless of its content (e.g. advertisements or junk mail). Australia is a leading country when it comes to SPAM l
Posted: Apr 2009
Wi-Fi Internet Access
Wi-Fi Internet Access uses a microwave connection often referred to as Wi-Fi. This method is most commonly utilized by laptop users who access the Internet via
Posted: Apr 2009
Internet
A world wide network of inter connected computers for public use. Organizations and individuals can connect their computers together through the Internet and ex
Posted: Apr 2009
GPRS aka General Packet Radio Service
An Internet Protocol (IP) Network for mobile phones that generally allows information to be sent and received at the same connection speed as dial-up. The servi
Posted: Apr 2009
Domain
A Website address, name or IP (Internet Protocol) that identifies a computer connected to the Internet. Example: 192.168.0.1 or www.broadbandguide.com.au
Posted: Apr 2009
DSL aka Digital Subscriber Line or Digital Subscriber Loop
A data communication technology that transmits information over a public switched telephone network (PSTN). Faster than a regular phone connection, DSL uses a l
Posted: Apr 2009
Dial up
Internet access method that uses a computer, modem and telephone line to connect to the Internet (via Internet Service Provider node).
Posted: Apr 2009
Data Usage
Information transformed into values used for computing. In terms of Broadband, data can be referred to as the volume or limit downloaded from the Internet (down
Posted: Apr 2009
Cable
One or more wires or optical fibers that are joined together make a cable. Coaxial Cable and Fiber Optic Cable are capable of transmitting speeds in excess of
Posted: Apr 2009
Byte
A byte is unit of data that consists of 8 bits. In terms of computer science, a byte represents a measurement of memory storage. Example: 1 byte = 8 bits or 1 c
Posted: Apr 2009
Broadband
An abbreviation of the words ‘Broad Bandwidth’, the term 'Broadband' describes a wide range of frequencies transmitted through communication channels (i.e. Inte
Posted: Apr 2009
Bit
An abbreviation of the words binary digit, a bit describes the smallest unit of digital computing data used in the binary numeral system (a system of base 2 num
Posted: Apr 2009
What is Cable Broadband
Cable Broadband is made from co-ax material which greatly increases bandwidth limits. Higher speeds and a broader capacity allows users to bundle their Internet
Posted: Apr 2009
Resolutions to common trouble shooting errors
• Switch off the power to your broadband modem or router, and leave it off for at least 30 seconds prior to reconnecting.
• Make sure you haven’t exceeded you
Posted: Apr 2009
What are the recommended system requirements for Broadband
This will depend on the Broadband Type you will be using as hardware will vary accordingly (see Broadband Hardware for more detailed descriptions). Generally s
Posted: Apr 2009
What type of operating system is required to support Broadband
**Operating System**
PC – Windows 98 (or higher e.g. 2000, ME, XP or Vista)
Mac – OS 8.1 (or higher e.g. OS X, 10.1 -10.4)
Posted: Apr 2009
Can I use existing hardware for other types of Broadband
No. All different Broadband Types will use their own unique hardware (Modems, Routers etc…) and will not be compatible with other types. E.g. Cable hardware is
Posted: Apr 2009
What is an Acceptable Use Policy (AUP)
An Acceptable Use Policy refers to a set of ‘rules’ that governs the way in which you ‘use’ a Providers Broadband Internet Connection Service. Its parameters wi
Posted: Apr 2009
What will I require to get started on Broadband
Initially, you will have to find out what types of Broadband are available to you in your area, and how long your chosen Broadband type will take to get connect
Posted: Apr 2009
Who will install and configure my Broadband Internet connection
After you’re connection has been provisioned and active, you’ll require some kind of software and hardware Installation (such as a modem or router). Most provid
Posted: Apr 2009
What is the difference between a Static IP and a Dynamic IP address
Firstly, an IP address (e.g. 192.168.0.1) identifies a computer (or any device) connected to a network (e.g. Internet). Your Provider will assign you an IP in o
Posted: Apr 2009
How can I check my Broadband line speed
Want to check your speed? Broadband Guide has a great range of ‘free’ online tools for you to use which includes a ‘Speed Checker’. You can access this feature
Posted: Apr 2009
What elements may determine the speed of my connection
Broadband Speeds will continually vary no matter what type of connection you have. There is a vast amount of different reasons that determine your speed. To giv
Posted: Apr 2009
What are the speeds for different Broadband Types
I’d like to firstly point out that Broadband speeds will differentiate between Broadband Types primarily based on the technology they use. Furthermore, some of
Posted: Apr 2009
How fast is Broadband
The minimum Broadband speed defined by the ABS (http://www.abs.gov.au/) is a connection that can access the Internet equal to, or greater than 256kbps. Your ty
Posted: Apr 2009
What is the best way to protect my personal information
Simply speaking, just don’t store any important details on your computer. Use strong passwords; install adequate virus and firewall software (that includes anti
Posted: Apr 2009
What are cookies
Cookies are small files full of information that different Web sites might attach to a user while browsing their site. A Cookie is a user’s profile that contain
Posted: Apr 2009
Is it safe to stay connected to the Internet 24/7
The more you are exposed to a vulnerable environment, the higher risk there is to become affected. This is not to say that it isn’t safe to be connected 24/7.
Posted: Apr 2009
What is ADSL2 and ADSL2plus
ADSL2/2+ uses next generation DSL technology over existing telephone lines, yet provides much faster speeds than its predecessor 'ADSL'. Current ADSL2/2+ newto
Posted: Apr 2009
Where can I purchase Fixed, Mobile, or Wireless Broadband Hardware from
Additional Hardware products for ADSL, ADSL2+, Wireless, Mobile and Cable Broadband types can be purchased online or at many retail outlets that sell computers
Posted: Apr 2009
What is an ADSL-ADSL2plus Filter
An ADSL/ADSL2+ Filter can be attached to your phone line to cease any interference that may occur with Broadband Internet and Phone line communications run simu
Posted: Apr 2009
What is Mobile Card
These devices slots into a port (e.g. on your Laptop) and allow users to connect to the Internet from almost any location.
Posted: Apr 2009
What is a Router
A Ruter is a device that forwards data along networks and determines the best path to take. They are commonly used at points where one or more networks meet (e.
Posted: Apr 2009
What is a Modem
A Modem is a device that enables your computer to transmit data. Computer information is stored digitally and a Modem can convert this data to be transmitted us
Posted: Apr 2009
What kind of equipment is required to obtain Broadband
You will need a PC, Mac, or Laptop that has a Network card or Mobile/Wireless
Card for Wireless. Peripherals such as a Modem or Router will be required in ord
Posted: Apr 2009
What happens once I place my order, how long will it take
Once you place your order, either online or via our call centre, you will be notified via email with confirmation. If you do not have an email account, you will
Posted: Apr 2009
Where do I purchase Broadband Hardware from
Broadband Internet Providers typically give you the option of acquiring hardware and associated products through their services. Upon signing up, these items wi
Posted: Apr 2009
Can Broadband Guide assist me with Bundled products
Yes. Many Providers offer Broadband Bundles that generally include discounts for packaging services together. Broadband Guide lists these Bundles where applicab
Posted: Apr 2009
Should I connect online, will my personal details be safe
Yes. Online connection is carried out through a secure website service. All of which have up-to-date maximum security provisions in place to protect your sensit
Posted: Apr 2009
How much should I spend on Broadband per month
That is entirely up to you. If the products returned are too expensive you may need to reduce the specification of the products you are searching for. Our Conve
Posted: Apr 2009
How do I find a suitable plan that’s right for me
The search facilities here are designed to walk you through the complex process of choosing an appropriate product for your needs. We aim to educate you about t
Posted: Apr 2009
Do I have to pay to use Broadband Guide’s Services
Broadband Guide is a free service.
Posted: Apr 2009
Why should I connect with Broadband Guide
Broadband Guide allows you to browse and compare available Broadband Internet connection products from quality Australian Internet Providers. Our search and com
Posted: Apr 2009
What Plan set up options are available
Common Plan set up options are displayed below and may be subject to various charges depending on the ISP selected.
**Connections:** A connection fee is usua
Posted: Apr 2009
What will my Broadband account and Monthly fee include
When signing up to a Broadband Plan, Providers will offer various discounts and hardware options depending on the Plan’s specifics. E.g. Contract length, Bundle
Posted: Apr 2009
Can I monitor my Download Limit
Your Provider will supply a user name and password for you to access a variety of online features such as your email box, web space and current download usage m
Posted: Apr 2009
Common Gaming Terminology and Definitions
**AFK:** Away from Keyboard
** AFAIK: ** As far as I know
** AI:** Artifical Intelligence
** Avatar:** Gamer’s character model or picture
** BBS:** Be ba
Posted: Apr 2009
Does Broadband Guide list suitable Plans for Online Gaming
Yes, Broadband Guide lists a variety of suitable plans for Gaming. All you have to do is work out what Speed and Usage limit you need. It’s worth noting that if
Posted: Apr 2009
DSL (Digital Subscriber Line or Digital Subscriber Loop)
A data communication technology that transmits information over a public switched telephone network (PSTN). Faster than a regular phone connection, DSL uses a l
Posted: Mar 2009
Dial up
Internet access method that uses a computer, modem and telephone line to connect to the Internet (via Internet Service Provider node).
Posted: Mar 2009
Data (Usage)
Information transformed into values used for computing. In terms of Broadband, data can be referred to as the volume or limit downloaded from the Internet (down
Posted: Mar 2009
Cable
One or more wires or optical fibers that are joined together make a cable. Coaxial Cable and Fiber Optic Cable are capable of transmitting speeds in excess of
Posted: Mar 2009
Broadband
An abbreviation of the words ‘Broad Bandwidth’, the term 'Broadband' describes a wide range of frequencies transmitted through communication channels (i.e. Inte
Posted: Mar 2009
ADSL (Asymmetric Digital Subscriber Line)
A data communication technology that transmits information over public switched telephone network (PSTN). Faster than a regular phone connection, ADSL uses a la
Posted: Mar 2009
What type of Hardware do I need to get VoIP
There are a variety of hardware devices that can be used to obtain VoIP services. 'Telephone adapters' are a simple method of utilizing your 'traditional analog
Posted: Mar 2009
Quality of VoIP
The answer to this question is probably one of the most sort after considering the 'usually' lower prices that VoIP services offer.
Various inputs can affect
Posted: Mar 2009
What is VoIP
Voice over Internet Protocol (VoIP), is just that, a protocol (method) for transmitting voice communication over the Internet. VoIP is currently being used as a
Posted: Mar 2009
About AUSTAR
Austar United Communications Limited (AUSTAR) is a leading subscription television provider in Australia, offering primarily digital satellite services to custo
Posted: Mar 2009
Can I move my AUSTAR pay TV service to my new address
Yes. However, if an eligibility check (via Youcompare Pay TV) suggests your new location is eligible for AUSTAR relocation, you will still have to contact AUSTA
Posted: Mar 2009
AUSTAR Billing and Payment Methods
Easy pay Direct Debit, Credit Card, Cheque, Money Order, Post Office, POSTbillpay
Posted: Mar 2009
I need to speak to someone about my AUSTAR account, who can I call
Youcompare Pay TV is not an agent for AUSTAR, therefore all enquiries should be made to AUSTAR directly.
Posted: Mar 2009
What is MyStar
MyStar is a Personal Digital Recorder that AUSTAR provides which enables you to record, store and watch TV programs whenever you like. Furthermore, it gives you
Posted: Mar 2009
Cable TV
Cable TV is one of two types of technology (the other being ‘Satellite’) that is currently being used to deliver pay TV services throughout Australia. Cable te
Posted: Mar 2009
STB (Set Top Box)
A set top box is a device that connects your television with an external signal source. After receiving the signal, the set top box processes the transmission s
Posted: Mar 2009
What is Multiroom
Multiroom gives the whole family the ability to watch different programs in different rooms at the same time. Multiroom is an additional option to your pay TV s
Posted: Mar 2009
Can anyone receive a pay TV service
Pay TV Services are available throughout every state and territory of Australia with coverage extending from metropolitan areas into rural and remote regions.
Posted: Mar 2009
How is pay TV different to free-to-air TV
Pay TV essentially offers subscribers numerous more channels and program content than free-to-air TV. The additional pay TV content consists of a variety of spo
Posted: Mar 2009
What is pay TV
Pay TV refers to pay television and is a subscription based cable and satellite TV service that’s available throughout the country.
Posted: Mar 2009
Is it safe to sign up online to a Pay TV service through youcompare Pay TV
Yes. All pay TV providers represented on this site take your personal information and confidentiality very seriously. The highest security measures to protect y
Posted: Mar 2009
How much will this service cost me to use if I sign up through youcompare Pay TV
Nothing. Browsing and comparing products on the youcompare Pay TV site is entirely free. The only costs that you will be subject to lay directly with the provid
Posted: Mar 2009
How much will this service cost me to use?
Nothing, the service is absolutely free! That's the beauty of it. Furthermore, the products you see on our site are exactly the same prices that the Providers c
Posted: Mar 2009
What is SDRAM
SDRAM – acronym for Synchronous Dynamic Random Access Memory, rated in MHz. SDRAM differs from much slower DRAM in that it allows an improved and more stable me
Posted: Mar 2009
What is SD
SD, or "Secure Digital", is a type of memory card format for use in portable devices such as cameras or cellular phones. Standard ranges of SD card capacities a
Posted: Mar 2009
What is microSD
This relatively new technology is a format, technically known as micro secure digital, but most commonly known as a flash memory card that is removable from any
Posted: Mar 2009
What is Internal Memory
Internal Memory is the main memory in the data storage of a phone or computer. Internal Memory usually refers to the random-access memory which takes form as in
Posted: Mar 2009
What is MIDI
MIDI is short for Musical Instrument Digital Interface. The MIDI is a music industry standard file protocol that allows music to be digitally recorded onto an e
Posted: Mar 2009
What is MPEG
"MPEG means ""Motion Picture Experts Group"" and it's used to encode audiovisual information's as film, music, images etc. with digital compress format. MPEG is
Posted: Mar 2009
What is Cancellation fee (Termination)
Buyer beware! Read the fine print. So often in Telecommunication Contract's fine print, there are hidden or should I say 'hard to find' conditions or extra fees
Posted: Mar 2009
What is WLAN
WLAN is short language for wireless local area network. This technology gives devices the freedom to send and receive information without being connected to the
Posted: Mar 2009
What is WiMAX
WiMAX or Worldwide Interoperability for Microwave Access is a newer protocol used to transfer data back and forth between communications points for the purpose
Posted: Mar 2009
What is Wi-Fi
Wi-Fi- specifications in the 802.11 family is a term for certain types of wireless local area network (WLAN) ; products using the 802.11b standard was only appl
Posted: Mar 2009
What is WCDMA
CDMA is short for Code Division Multiple Access. This is a form of digital technology is used on a mobile phone that utilizes a digital-style broadband. It code
Posted: Mar 2009
What is WAP
WAP is the term used for Wireless Application Protocol. The WAP technology allows worldwide mobile data applications to work on a variety of different levels. W
Posted: Mar 2009
What is Tri-Band
Mobile phones use frequency bands. A tri-band is a mobile phone that has the capability to use three different frequency bands. The use of more than a single ba
Posted: Mar 2009
What is MHz
MHz – MHz measures frequency in units of time. It can also be expressed as number of cycles per second. MHz is accepted as the basic unit of frequency and is us
Posted: Mar 2009
What is IEEE
IEEE or IEEE 1394 technology was developed by Apple in 1986. This multimedia connection allows the high bandwidth data and real-time data to mix with simple dev
Posted: Mar 2009
What is HSPA
HSPA or High Speed Packet Access is a collective term encompassing both HSDPA (High Speed Downlink Packet Access) and HSUPA (High Speed Uplink Packet Access). T
Posted: Mar 2009
What is HSDPA
HSDPA or High Speed Downlink Packet Access is a protocol used in Wireless access networks and will be available with 3G. It is akin to the evolution of the EDGE
Posted: Mar 2009
What is HSCSD
HSCSD stands for High Speed Circuit Switched Data, which is an improved wireless data transfer using a dedicated circuit-switch communication channel. With spee
Posted: Mar 2009
What is Global Roaming
Some Global System for Mobile Communications (GSM) phones have a feature that has the capability to support United States and European radio frequency bands. Gl
Posted: Mar 2009
What is GHz
GHz is an abbreviation for gigahertz. It is named after 19th century scientist Heinrich Hertz, and is a unit of frequency speed of radio signals. The signals ar
Posted: Mar 2009
What is EDGE
EDGE, or enhanced data rates for GSM evolution, is a digital mobile phone technology which allows for faster data transmission on a standard GSM (global system
Posted: Mar 2009
What is Dual-band
Dual-band is the function that allows more than one frequency to be received in mobile phones. It enables the phone to use the roam feature and pick up differen
Posted: Mar 2009
What is Analogue
Analogue technology is where an audio signal, like someone's voice, is converted into electronic bursts. This is so the audio signal can be transmitted a great
Posted: Mar 2009
What is 3.5G
3.5G offers a data download speed of up to 14 megabytes per second(Mbps) offering users the ability to watch TV, stream video, send large files such as pictures
Posted: Feb 2009
What is 2.5G
2.5G refers to a set of services that worked as a stepping stone between the second generation of phone technology called 2.0G and third generation 3.0G technol
Posted: Feb 2009
What is Bandwidth
Bandwidth is the amount of data that can be sent at one time. Only so many packets of data can be transmitted at one particular instance.
Posted: Feb 2009
What is DTM
DTM - 'Dual Transfer Mode' supports simultaneous voice and packet data over a GSM network.
Posted: Feb 2009
What is PSTN
(Public Switched Telephone Network) PSTN is essentially a public telecommunications network that was originally designed for analog phones and voice transmissio
Posted: Feb 2009
What is 1G (1st generation)
1G is a term used to describe any mobile phone network that existed prior to the digital phone network. The analogue, or AMPS system, is one example and was the
Posted: Feb 2009
What is QoS (quality of service)
The ability of a network (including applications, hosts, and infrastructure devices) to deliver traffic with minimum delay and maximum availability.
Posted: Feb 2009
What is AAC+
AAC+ is an extension of AAC which refers to High-Efficiency Advanced Audio Coding (HE-AAC), a lossy data compression method for digital audio.
Posted: Feb 2009
What is AAC
AAC is the term used for Advanced Audio Coding. AAC is very much like MP3 technology except that it is more advanced at handling higher and lower frequencies of
Posted: Feb 2009
What is WMV
WMV, or "Windows Media Video", is a proprietary compressed video file format developed by Microsoft and intended for use for streaming videos on the Internet. W
Posted: Feb 2009
What is WMA
WMA, or "Windows Media Audio", is a proprietary audio file format developed by Microsoft. Typically, WMA files are used instead of MP3 files in order to add DRM
Posted: Feb 2009
What is Video Codec
This is software that allows for your digital video to be compressed or decompressed with as little loss to the digital video quality as possible. There are man
Posted: Feb 2009
What is Polyphonic
Polyphonic – refers to a sound that incorporates two or more distinct, independent elements or melodies. In mobile technology, most often refers to ringtones th
Posted: Feb 2009
What is MPEG4
MPEG4, short for "Moving Picture Expert Group-4", is a file format for audio and visual data. MPEG4 can delivery various quality levels, up to DVD-quality video
Posted: Feb 2009
What is MP3
mp3- a type of music file; small size files of music; format used in portable playback devices; sound file that has been compressed through MP3 encoding; audio
Posted: Feb 2009
What is JPG
.JPG or JPEG is a file format used for images, specifically for images that are compressed with little observable loss of quality. JPEG files are very commonly
Posted: Feb 2009
What is FPS
FPS is the abbreviation for "frames per second", and it refers to the quality of video capture that can be obtained by a camcorder. In a mobile phone, about 30
Posted: Feb 2009
What is DVB-H
DVB-H is short for the more powerful version of Digital Video Broadcasting – Terrestrial that helps to broadcast various forms of digital television. DVB-H offe
Posted: Feb 2009
What is DRM
DRM, or "digital rights management", is a form of copy protection that is intended to control use of media files such as audio or video files, video games, or w
Posted: Feb 2009
What is DIVX
This popular new video codec is based on an internet design for multimedia platforms such as windows media player. It uses MPEG-4 compression, which is standard
Posted: Feb 2009
What is SDHC
SDHC – acronym for Secure Digital High Capacity, referring to a class of flash memory with a minimum storage capacity of 4 GB (gigabytes) of data. SDHC cards ar
Posted: Feb 2009
What is Flash Memory
Flash memory is memory that is retained in a computer chip that keeps the information even when the chip itself is not connected to any power source. The techno
Posted: Feb 2009
What is External Memory
External memory means an external device separate from the computer processing unit that stores information. It is sometimes referred to as secondary storage. E
Posted: Feb 2009
What is Data Card
A Data Card refers to memory storage and is typically a credit-card size (or smaller) part of any computer or electronic device. It has features such as flash
Posted: Feb 2009
What is Talk Time
Talk Time is the measurement of minutes used when a mobile phone is in the active mode, which means it is sending or receiving information. The transmission of
Posted: Feb 2009
What is Standby Time
Standby Time is the ability to leave a mobile phone in the on position without transferring or receiving information on a charged battery. As long as a phone ba
Posted: Feb 2009
What is PUK
PUK stand for Personal Unlocking Key and it is used to unlock a PIN number code on a GSM mobile phone. PUK is part of the personal identification security syste
Posted: Feb 2009
What is Pixels
Pixels are the unit of an image which is displayed on any style of LCD screen. It can be a computer screen, Camera, Television or anything else with a screen. P
Posted: Feb 2009
What is OLED
OLED or Organic Light Emitting Diodes are thin films of organic material the emit multi-colored light when electricity is applied. Typically used as a display d
Posted: Feb 2009
What is Nickel Metal Hydride
Nickel Metal Hydride is a type of rechargeable battery, commonly abbreviated as NiMH. NiMH batteries were developed as a replacement for the then-existing stand
Posted: Feb 2009
What is Nickel Cadium
Nickel-Cadmium is a combination of nickel oxide hydroxide and metallic cadmium. The most common use of these two substances is as electrodes in rechargeable bat
Posted: Feb 2009
What is LED
LED is an abbreviation for light emitting diode. This is a semi conductor diode that can produce light when it receives an electric current. LEDs come in variou
Posted: Feb 2009
What is HTML
HTML is the acronym of Hyper Text Markup Language. It is one of the many types of computer language that are used to provide information's on the world wide web
Posted: Feb 2009
What is Navigation
Navigation is a new technology created for mobile phones. Also know as GPS, which is global positioning service. This allows users of handheld phones to access
Posted: Feb 2009
What is Lithium-ion
Lithium-ion is in the most powerful and newest of rechargeable batteries. Their capacity is much larger than any other out-dated battery, while also being light
Posted: Feb 2009
What is Java application
A Java application is an application, such as a game, web browser, or instant messenger program, which can run on a device that supports Java, or on a computer
Posted: Feb 2009
What is Hands Free (Kit)
Hands free kits are also commonly known as mobile phone car kits. A hands free kit includes a headset that contains a microphone and a speaker. This device or h
Posted: Feb 2009
What is GPS
Global Positioning system (GPS) uses a system of satellites to triangulate signals for identifying and pinpointing any location on earth. Built in GPS receivers
Posted: Feb 2009
What is Broadband
Adopted from the words ‘Broad Bandwidth’, the term broadband describes a wide range of frequencies transmitted via communication channels (i.e. Internet service
Posted: Feb 2009
What is Web Browser
E.G. Internet Explorer, Netscape Navigator, Firefox) A software program (computer application) that's used to locate and display web sites (web pages) on the In
Posted: Feb 2009
What is Adapter
An adapter is a device that can connect various types of hardware together to obtain functionality. Eg. A VoIP adapter will allow you to connect your typical ho
Posted: Feb 2009
What is A-GPS
A-GPS, or Assisted GPS uses an assistance server to overcome some of the typical issues with conventional GPS, such as poor signal strength. Using a data connec
Posted: Feb 2009
What is Conference Call
Conference call is a popular way for business associates to discuss information without meeting in person. A conference call works by having an organizer select
Posted: Feb 2009
What is Caller Display
Caller Display or Caller I.D as it is more commonly called is a phone feature that allows the user to see who is calling before they answer the phone. The infor
Posted: Feb 2009
What is Call Waiting
Call waiting is a function on a telephone service plan that lets a user know when there is another incoming call, usually by a clicking sound that only the user
Posted: Feb 2009
What is Call Profile
In regard to mobile phone terminology, a call profile refers to the description of such capabilities as call deflection, call waiting, call holding, call blocki
Posted: Feb 2009
What is Call Forwarding
Call forwarding enables calls to be taken from any location. For instance, if you have a residence in Virginia but travel to Los Angeles for business, you can t
Posted: Feb 2009
What is Call Divert
Call divert is another term for call forwarding. It is the capability to divert incoming phone calls to a second phone number. The phone number can be another m
Posted: Feb 2009
What is Call Barring
Call Barring is a type of call restriction. Cellular phones can be manually set to restrict incoming and outgoing calls. A partial or full outgoing bar can be s
Posted: Feb 2009
What is Untimed (call)
An untimed call could be a local, national or International call which is just that, 'untimed' (flat rate). Although these calls may be in fact a flat rate or u
Posted: Feb 2009
What is STD (call)
Subscriber Trunk Dialling (STD) and it's also referred to as 'National' or 'Long Distance' (calls).
Posted: Feb 2009
What is Calling Card
Similar to a credit card or recharge card. Providers can issue 'Calling Cards' that have pre-paid credit for Phone call usage. Some cards are valid when travell
Posted: Feb 2009
What is Flag Fall (aka connection fee)
This fee is typically a once off charge that is applied when connecting your call to the intended recipient. These fees can be easily overlooked when calculatin
Posted: Feb 2009
What is Recharge Card
Recharge Cards are used as a form of credit for prepaid mobile phone services. Prepaid users are able to purchase various amounts of credit value in the form of
Posted: Feb 2009
What is Carrier
Carrier is the name for which ever company provides the telecommunication (mobile phone) service to a private, corporate, government or mobile phone user. For e
Posted: Feb 2009
What is Cap Plan
In essence, a Cap Plan typically represents a once off plan payment per month opposed to being individually charged for what you use. E.g. You pay $80 per month
Posted: Feb 2009
What is Post-paid
A payment method for settling accounts after the respective service has been rendered. Eg. A monthly phone bill that you receive after ('post') making the phone
Posted: Feb 2009
What is Prepaid
Prepaid is when the customer pays for the service before use. The prepaid option can reduce the cost they pay for the mobile phone and it helps determine a budg
Posted: Feb 2009
What is Fair Use Policy (Acceptable Use Policy)
A Fair Use or Acceptable Use Policy is designed to protect the principles that govern the way in which customers use services, systems or products. Examples: Us
Posted: Feb 2009
What is Churn
Churn or churning is also known as Switching or changing your Provider.
Posted: Feb 2009
What is UMTS
UMTS is short for Universal Mobile Telecommunications System. UMTS is Europe’s version of the American 3G wireless telephone system. This technology provides se
Posted: Feb 2009
What is Quad-Band
Quad-band means exactly what it says, four bands or four frequency bands. You may wonder why you need more than one frequency band, but they come in handy when
Posted: Feb 2009
What is Long Term Evolution (LTE)
Mobile Communications has gone from 2G technologies to 3G technologies which offers higher bit rates, but there is always room for improvement. That's where Lon
Posted: Feb 2009
Whats is Frequency
Frequency is the term used to measure the occurrences of an event in per unit time. It can also be called temporal frequency. The repeating event in one cycle o
Posted: Feb 2009
What is GPRS
(General Packet Radio Service) GPRS is an Internet Protocol (IP) technology for mobile phones that typically allows information to be sent and received at the s
Posted: Feb 2009
What is 2G (2nd generation)
2G mobile technology was the first to meet with widespread commercial success and comprises the overwhelmingly majority of mobile handsets in Australia today. T
Posted: Feb 2009
What is Bluetooth
A Telecommunication specification that allows various devices such as mobile phones, computers and PDA's to connect to each other wirelessly. The range of cover
Posted: Feb 2009
What is CDMA
Code Division Multiple Access (CDMA). In Australia, this digital mobile phone system operates on two bands (800MHz and 1900MHz) and is second-generation (2G) ce
Posted: Feb 2009
What is GSM
Global System for Mobile telecommunications is the standard digital mobile telephone system used around the world, but particularly in Europe, Asia and Australi
Posted: Feb 2009
What is Data
Information downloaded or uploaded from the Internet. Quantity typically measured using Megabytes (mbs) or Gigabytes (gbs) unit values.
Posted: Feb 2009
What is 4G (4th generation)
The catch-all phrase given to the as-yet unspecified mobile technology that will replace the existing mobile networks. 4G is expected to deliver broadband-quali
Posted: Feb 2009
What is 3G (3rd generation)
Third Generation or 3G describes the new wave of wireless communications involving internet access and data delivery to mobile phones with moving colour images
Posted: Feb 2009
What is a Slide
A Mobile Phone with a 'Slide' form factor typically contains a Screen on the external section whilst housing another keypad or keyboard section internally. The
Posted: Feb 2009
What is a Flip
‘Flip’ phone form factor was one of the earliest alternatives to the basic style and is sometimes also referred to as a 'Clamshell'. The Flip is particularly us
Posted: Feb 2009
What is a Touch
The 'Touch' style (form factor), or touch screen, is the next stage of Mobile Phone evolution that is currently sweeping the Mobile Phone market of it's feet. A
Posted: Feb 2009
What is a Swivel
The 'Swivel' refers to a style of mobile phone which is generally uncommon, however can be useful for a device that features wide screen viewing. The Swivel fun
Posted: Feb 2009
What is VGA
VGA is the term used for Video Graphics Array. The video graphics array allows for the color resolution to show on computer monitors. This technology was introd
Posted: Feb 2009
What is QVGA (TFT)
QVGA is an abbreviation for Quarter Video Graphics Array. QVGA is a screen resolution of 320x240 pixels, typically used on mobile Phone displays. Not to be conf
Posted: Feb 2009
What is TFT
TFT originally means Thin-film transistor. Lets explain what does it mean at all. TFT is based on technology of Liquid Crystals and it's relatively old. At the
Posted: Feb 2009
What is a Smart Phone
A mobile phone with the capabilities of a computer. These phones can range from full computer capabilities to internet and email access. A keyboard on these pho
Posted: Feb 2009
What is QWERTY
QWERTY (pronounced as kwer-tee) is used to describe a keyboard because of the first set of 6 digits that appear on the keys on the upper left hand side spell Q-
Posted: Feb 2009
What is a PDA
PDA (Personal Digital Assistant) is a hand held computer. A PDA has a small screen, a little bigger than a digital phone. A PDA can be used to search the web, c
Posted: Feb 2009
What is a Card Slot
First, a card is a small thin rectangle with two purposes. A card can be either a SIM Card, the brain of a mobile phone or a Memory card, which may be used to s
Posted: Feb 2009
What is a SIM Card
Subscriber Identity Module card (aka phone chip, smart card or access card).
Posted: Feb 2009
What is a Soft Phone (IP)
Telephony software that lets users send and receive calls from non-dedicated hardware, such as a PC or Pocket PC device. It is typically used with a headset and
Posted: Feb 2009
What is EMS
EMS (Enhanced Messaging Service) is an improved version of SMS as it incorporates image, animation, ringtone and formatted text message based transmissions. Alt
Posted: Feb 2009
What is Instant Messaging
Instant messaging is a 'real-time' form of communication between two or more people connected to devices over a network. E.g. MSN Messenger
Posted: Feb 2009
What is PXT
A PXT is an abbreviation for a Picture Message. PXT is fundamentally a multimedia message (MMS - images, audio, video and rich text).
Posted: Feb 2009
What is SMTP
SMTP – Acronym for Simple Mail Transfer Protocol, a standard of transmission for directing and sending electronic mail (e-mail) messages from a specific IP addr
Posted: Feb 2009
What is POP3
When you hit send/receive in your email client, your email is connecting to a server so it can download any new messages to your inbox. The server that it conne
Posted: Feb 2009
What is Email
Email is an abbreviation of 'electronic mail' and is typically a text based communication protocol for correspondence between digital devices.
Posted: Feb 2009
What is IMAP4
IMAP4 stands for Internet Message Access Protocol version 4, which is a remote email access application similar to, but not interchangeable with POP3. Using IMA
Posted: Feb 2009
What is MMS
MMS (Multimedia Messaging Service) is a way to send a message from one mobile to another that include multimedia objects such as images, audio, video, etc.. It
Posted: Feb 2009
What is SMS
Short Message Service (SMS) is a type of communications method that allows correspondence of short text messages between mobile phones. Typical maximum message
Posted: Feb 2009
What is IMAP4
IMAP4 stands for Internet Message Access Protocol version 4, which is a remote email access application similar to, but not interchangeable with POP3. Using IMA
Posted: Jan 2009
What is Email
Email is an abbreviation of 'electronic mail' and is typically a text based communication protocol for correspondence between digital devices.
Posted: Jan 2009
What is SMS
Short Message Service (SMS) aka Text Messages.
Posted: Jan 2009
What is MMS
MMS (Multimedia Messaging Service) is a way to send a message from one mobile to another that include multimedia objects such as images, audio, video, etc.. It
Posted: Jan 2009
About Youcompare Home Phone
Youcompare Home Phone is a free comparison service that enables you to search and compare many various home phone plans from Australia's leading telephone and v
Posted: Jan 1900
Tips for Online Gaming
• Don’t download files while playing, it can lag you out a lot which can make the gaming experience poor.
• Turn off all unnecessary software that you don’t ne
Posted: Jan 1900
How does it all work
On a collective level, the internet is a unique entity made up from an interconnected collection of networks. Nobody owns the Internet, nor does anyone know who
Posted: Jan 1900
Putting it into perspective
When you're sitting at home and perform a search, or perhaps request a website by typing a web site address into your web browser, the information is sent to, a
Posted: Jan 1900
Protection Tips
**Emails:**
It’s advised that you don’t accept or even read emails that come to your inbox from strangers or entities that you don’t know. More often than
Posted: Jan 1900
Where can I connect to Broadband Gaming
Broadband Gaming can be generally located by searching for it. Theres quie an amount of online games that don't require the purchase of software. Some of the ga
Posted: Jan 1900
Internet Banking
Internet banking for many people has become very routine and convenient, while others are still skeptical or prefer older traditional methods. However times cha
Posted: Jan 1900
Online Shopping
The limit seems almost endless when it comes to online uses for Broadband. Novice users generally move on to an assortment of different practices after familiar
Posted: Jan 1900
Communication
Right up there in the popularity stakes of the Internet is direct communication. Basic forms have existed on the Internet for quite some time now (e.g. Emailing
Posted: Jan 1900
Entertainment
If you’re reading this FAQ, then the chances are you’re new to the Broadband e-volution. You may have seen, read, or heard about many different related news art
Posted: Jan 1900
Why should I connect with Broadband Guide?
Broadband Guide allows you to browse and compare available Broadband Internet connection products from quality Australian Internet Providers. Our search and com
Posted: Jan 1900
Do I have to pay to use Broadband Guide’s Services?
Broadband Guide is a free service.
Posted: Jan 1900
How do I find a suitable plan that’s right for me?
The search facilities here are designed to walk you through the complex process of choosing an appropriate product for your needs. We aim to educate you about t
Posted: Jan 1900
How much should I spend on Broadband per month?
That is entirely up to you. If the products returned are too expensive you may need to reduce the specification of the products you are searching for. Our Conve
Posted: Jan 1900
Should I connect online, will my personal details be safe?
Yes. Online connection is carried out through a secure website service. All of which have up-to-date maximum security provisions in place to protect your sensit
Posted: Jan 1900
Can Broadband Guide assist me with Bundled products?
Yes. Many Providers offer Broadband Bundles that generally include discounts for packaging services together. Broadband Guide lists these Bundles where applicab
Posted: Jan 1900
Where do I purchase Broadband Hardware from?
Broadband Internet Providers typically give you the option of acquiring hardware and associated products through their services. Upon signing up, these items wi
Posted: Jan 1900
What happens once I place my order, how long will it take?
Once you place your order, either online or via our call centre, you will be notified via email with confirmation. If you do not have an email account, you will
Posted: Jan 1900
Can I switch Providers through Broadband Guide?
Yes. It's recommended that you check with the intended Provider (phone numbers found on the Broadband Guide site) to make sure they have your product available
Posted: Jan 1900
Do I need Broadband Internet Security?
Yes! Definitely! It’s thoroughly recommended that you have Broadband Internet Security. It should be one of the first steps you take when getting connected to B
Posted: Jan 1900
What is a Firewall?
A firewall is a system that protects the data that’s being transferred between two networks (e.g. Your Computer & the Internet).
Posted: Jan 1900
What is Anti Virus Protection?
This form of Broadband security software runs constantly on your PC which detects and protects you against Spyware and Viruses. It’s usually an automated system
Posted: Jan 1900
Is it safe to stay connected to the Internet 24/7?
The more you are exposed to a vulnerable environment, the higher risk there is to become affected. This is not to say that it isn’t safe to be connected 24/7.
Posted: Jan 1900
How safe is Internet Banking and Shopping?
Internet Banking and Online Shopping is generally a safe practice as most services now days have superior encrypted technologies and security in place to protec
Posted: Jan 1900
What are cookies?
Cookies are small files full of information that different Web sites might attach to a user while browsing their site. A Cookie is a user’s profile that contain
Posted: Jan 1900
Emailing
Email (or E-Mail) stands for Electronic Mail. It’s a method of transmitting message over an electronic communication network. The origins of Emailing precede th
Posted: Jan 1900
Search Engines (Information Search Utilities)
Unless you have a set routine when surfing the Internet these days, the chances are you will be frequently using Search Engines. These Information Retrieval Sys
Posted: Jan 1900
Internet Banking
Internet banking for many people has become very routine and convenient, while others are still skeptical or prefer older traditional methods. However times cha
Posted: Jan 1900
Online Shopping
The limit seems almost endless when it comes to online uses for Broadband. Novice users generally move on to an assortment of different practices after familiar
Posted: Jan 1900
Communication
Right up there in the popularity stakes of the Internet is direct communication. Basic forms have existed on the Internet for quite some time now (e.g. Emailing
Posted: Jan 1900
Entertainment
If you’re reading this FAQ, then the chances are you’re new to the Broadband e-volution. You may have seen, read, or heard about many different related news art
Posted: Jan 1900
How fast is Broadband?
The minimum Broadband speed defined by the ABS (http://www.abs.gov.au/) is a connection that can access the Internet equal to, or greater than 256kbps. Your ty
Posted: Jan 1900
What are the speeds for different Broadband Types?
I’d like to firstly point out that Broadband speeds will differentiate between Broadband Types primarily based on the technology they use. Furthermore, some of
Posted: Jan 1900
What elements may determine the speed of my connection?
Broadband Speeds will continually vary no matter what type of connection you have. There is a vast amount of different reasons that determine your speed. To giv
Posted: Jan 1900
What are the recommended system requirements for VoIP?
Computer and Internet requirements may vary from Provider to Provider. However, youcompare Home Phone has compiled a general guide for minimum specifications. S
Posted: Jan 1900
What type of equipment is required to obtain VoIP (Broadband Phone)
A Broadband connection is essential. Peripherals such as a Router or Switch or a special VoIP 'Voice Box' or 'Broadband Phone' will also be required to convert
Posted: Jan 1900
What is a Modem?
A Modem is a device that enables your computer to transmit data. Computer information is stored digitally and a Modem can convert this data to be transmitted us
Posted: Jan 1900
What is a Router?
A Router is a device that forwards data along networks and determines the best path to take. They are commonly used at points where one or more networks meet (e
Posted: Jan 1900
Resolutions to common trouble shooting errors
• Switch off the power to your broadband modem or router, and leave it off for at least 30 seconds prior to reconnecting.
• Make sure you haven’t exceeded you
Posted: Jan 1900
What types of games are played online?
Online Gaming is a phenominal pastime that witnesses millions upon millions of Internet users participate everyday. It is not unusal for the avid gamer to spend
Posted: Jan 1900
What is the best type of Broadband for Online Gaming?
If you’re seeking to sign up to a Broadband Type the best suited for gaming, it would primarily depend on the type of game/s you wish to participate in. For exa
Posted: Jan 1900
What is PING?
Ping is the measurement of time taken for information to travel from one point to another over a network. E.g. Speed of information traveling from your computer
Posted: Jan 1900
What is Latency (Lag)?
Latency is the result of process taken for a service to deliver a message. Your computer and the game server needs time to decode the messages sent to each oth
Posted: Jan 1900
Does Broadband Guide list suitable Plans for Online Gaming?
Yes, Broadband Guide lists a variety of suitable plans for Gaming. All you have to do is work out what Speed and Usage limit you need. It’s worth noting that if
Posted: Jan 1900
Common Gaming Terminology & Definitions
**AFK:** Away from Keyboard
** AFAIK: ** As far as I know
** AI:** Artifical Intelligence
** Avatar:** Gamer’s character model or picture
** BBS:** Be ba
Posted: Jan 1900
Tips for Online Gaming
• Don’t download files while playing, it can lag you out a lot which can make the gaming experience poor.
• Turn off all unnecessary software that you don’t ne
Posted: Jan 1900
Broadband Speed Comparison Table
View the following table to obtain a theoretical analysis of potential download connection speeds and times. Keep in mind that these are the maximum speeds achi
Posted: Jan 1900
Broadband Speed & Storage Tables
If you're new to Broadband, its worth pointing out that perhaps the most common misrepresentation you could be faced with could be the interpretation of Speed &
Posted: Jan 1900
Download Usage Guide
Broadband limits shown below are a 'hypothetical' approximate gauge that _should_ be sufficient to meet the respective usage catagories. Although efforts have b
Posted: Jan 1900
What is Broadband?
An abbreviation from the words ‘Broad Bandwidth’, the term broadband describes the wide range of frequencies that can be transmitted through communication chann
Posted: Jan 1900
What are the different types of Broadband available?
**ADSL** (Asymmetric Digital Subscriber Line – Telephone line)
**ADSL2** (Updated variation of ADSL – Telephone line)
**ADSL2+** (Updated variation of ADS
Posted: Jan 1900
Why should I get Broadband and what will I use it for?
The term Broadband generally represents high speed Internet transmission. For a start, consider the many advantages it has over dial up. _Seen in 'How is Broadb
Posted: Jan 1900
Which Broadband products are available to me?
**ADSL & ADSL2/2+**
ADSL services are readily available throughout Metropolitan and Provincial areas of Australia _(Most Telephone Exchanges)_. Whilst ADSL2+
Posted: Jan 1900
How is Broadband different from Dial up?
**Always Connected**
Most Broadband Internet types such as ADSL/ADSL2+, Cable and Wireless connections are always live. This means you can always stay connecte
Posted: Jan 1900
Which Broadband product is right for me?
After determining ‘Which Broadband products are available to me’, your next step is to find a suitable Broadband type. Most Broadband Types will give you simila
Posted: Jan 1900
How can I check my Broadband line speed?
Want to check your speed? Broadband Guide has a great range of ‘free’ online tools for you to use which includes a ‘Speed Checker’. You can access this feature
Posted: Jan 1900
What is ADSL
The most common broadband type currently available in the Australian Market is ADSL (Asymmetric Digital Subscriber Line). This service enables high speed data
Posted: Jan 1900
What is ADSL2/2+
ADSL2/2+ uses next generation DSL technology over existing telephone lines, yet provides much faster speeds than its predecessor 'ADSL'. Current ADSL2/2+ newto
Posted: Jan 1900
What is Cable?
Cable Broadband is made from co-ax material which greatly increases bandwidth limits. Higher speeds and a broader capacity allows users to also bundle their Int
Posted: Jan 1900
What is Wireless?
Wireless is an emerging technology that will soon match and overtake the popularity of other current Broadband types. Connecting to the Internet can be made alm
Posted: Jan 1900
What is Satellite?
Satellite Broadband services are probably not the most economical method of Internet access available in Australia as far as pricing goes, yet it can reach loca
Posted: Jan 1900
What is the best way to protect my personal information?
Simply speaking, just don’t store any important details on your computer. Use strong passwords; install adequate virus and firewall software (that includes anti
Posted: Jan 1900
What is Spam?
Spam is unsolicited or inappropriate email messages or instant messages that you haven’t asked for or don’t want. It can be sent to you indiscriminately and in
Posted: Jan 1900
What is Phishing?
This term is best described as a technique used to lure information such as pass words and credit card/bank details. Fraudulent emails and websites can ‘trick’
Posted: Jan 1900
Protection Tips
**Emails:**
It’s advised that you don’t accept or even read emails that come to your inbox from strangers or entities that you don’t know. More often than
Posted: Jan 1900
Where can I connect to Broadband Gaming
Broadband Gaming can be generally located by searching for it. Theres quie an amount of online games that don't require the purchase of software. Some of the ga
Posted: Jan 1900
VoIP
'Voice over Internet Protocol' A technology used to transmit voice communication over a network using Internet Protocol. Generally speaking, VoIP is a Broadband
Posted: Jan 1900
What we do and why we do it
Youcompare Home Phone is fundamentally a Home Phone Plan comparison resource that has emerged due to the ever increasing complexities behind searching, comparin
Posted: Jan 1900
Why should I connect to a Home Phone Plan with youcompare Home Phone?
Youcompare Home Phone allows you to browse and compare available phone plans and products from leading Australian Telecommunication Providers. Our search and co
Posted: Jan 1900
Contact Us
Prior to contacting us, I must inform you that youcompare Home Phone is not a an agent for every Provider that appears on this website. Therefore, we cannot ass
Posted: Jan 1900
Vital information on Billing and Orders concerning youcompare Home Phone
youcompare Home Phone is not an agent for every Provider that appears on this website. Therefore, we cannot assist you in any way with connection difficulties,
Posted: Jan 1900
Vital information on Cancellations and Relocations
Once you have selected a Plan and Provider, you will need to contact them directly to request a relocatation or cancellation. Youcompare Home Phone is not a mar
Posted: Jan 1900
What methods of billing/payment are accepted?
Payment details are found in the ‘more info’ section of all phone plans. Most Providers usually accept Credit Card and Direct Debit payments as their preferred
Posted: Jan 1900
Is it safe to sign up to a phone plan or product through youcompare Home Phone?
Yes. Online connections are carried out through a secure website service or via a telephone customer service operator. All of Telecommunication clients have up-
Posted: Jan 1900
Can I Bundle other Products through youcompare Home Phone?
Yes. Some products will come with Bundled options and some without. These variations are usually referred to as 'Standalone' or 'Bundled'. Plans that include Bu
Posted: Jan 1900
What is VoIP
Voice over Internet Protocol (VoIP), is just that, a protocol (method) for transmitting voice communication over the Internet. VoIP is currently being used as a
Posted: Jan 1900
Quality of VoIP
The answer to this question is probably one of the most sort after considering the 'usually' lower prices that VoIP services offer.
Various inputs can affec
Posted: Jan 1900
What type of Hardware do I need to get VoIP
There are a variety of hardware devices that can be used to obtain VoIP services. 'Telephone adapters' are a simple method of utilizing your 'traditional analog
Posted: Jan 1900
How long will it take to process my VoIP service order?
This will depend on your VoIP Provider. You will require a Broadband Internet connection prior to being able to use your VoIP service.
Posted: Jan 1900
Will VoIP work if there's a power outage?
No, VoIP requires power just like it requires the Internet. So unless you have backup power/batteries and your power and or broadband service goes down, so will
Posted: Jan 1900
What should I do if I have any Trouble Shooting or Technical difficulties with my Phone service?
Your Provider will (should) offer a Technical Support Service or Customer Help Desk to assist you with these matters. Please check this with them and obtain any
Posted: Jan 1900
What is a Telephone (Voice) Adapter
A Telephone adapter allows you to use your standard analogue telephone as a Broadband Phone (IP Phone). It connects to the Internet by way of plugging your Phon
Posted: Jan 1900
What is a IP Phone or Broadband Phone?
An IP Phone (Internet Protocol Phone) or Broadband Phone has the general appearance of a standard telephone except that it connects to the Internet via an Ether
Posted: Jan 1900
ADSL or ADSL2+ ModemRouters with VoIP
A very popular choice for residential and small business consumers. An ADSL or ADSL2+ Modem/Router with VoIP is an 'all-in-one' combo that allows the user to co
Posted: Jan 1900
What is an Acceptable Use Policy? (AUP)
An Acceptable Use Policy (or AUP) refers to a set of ‘rules’ that governs the way in which you ‘use’ a Provider's Service. Its parameters will include responsi
Posted: Jan 1900
Bandwidth
Bandwidth is the amount of data that can be sent at one time. Only so many packets of data can be transmitted at one particular instance.
Posted: Jan 1900
Bluetooth
A Telecommunication specification that allows various devices such as mobile phones, computers and PDA's to connect to each other wirelessly. The range of cover
Posted: Jan 1900
Calling card
Similar to a credit card or recharge card. Providers can issue 'Calling Cards' that have pre-paid credit for Phone call usuage. Some cards are valid when travel
Posted: Jan 1900
CDMA
Code Division Multiple Access (CDMA). In Australia, this digital mobile phone system operates on two bands (800MHz and 1900MHz) and is second-generation (2G) ce
Posted: Jan 1900
Churn
Churn or churning is also known as Switching or changing your Provider.
Posted: Jan 1900
Flag fall (aka connection fee)
This fee is typically a once off charge that is applied when connecting your call to the intended recipient. These fees can be easily overlooked when calculatin
Posted: Jan 1900
GSM
Global System for Mobile telecommunications is the standard digital mobile telephone system used around the world, but particularly in Europe, Asia and Australi
Posted: Jan 1900
Line rental
Line rental (aka 'access fee') is typically a monthly phone line rental fee that is charged for ongoing use of a fixed line (landline) telephone service and pos
Posted: Jan 1900
MMS
Multi Media Messaging (MMS). Similar to an SMS, however a MMS gives you the added ability to send images and film clips as well.
Posted: Jan 1900
Postpaid
A payment method for settling accounts after the respective service has been rendered. Eg. A monthly phone bill that you receive after ('post') making the phone
Posted: Jan 1900
Prepaid
As the title suggests. Paying for a service prior to using it. Eg. Purchase a Pre-paid Phone Card for $50 and receive the respective amount worth of Phone call
Posted: Jan 1900
SIM Card
Subscriber Identity Module card (aka phone chip, smart card or access card).
Posted: Jan 1900
SMS
Short Message Service (SMS) aka Text Messages.
Posted: Jan 1900
STD (call)
No, it's not Sexual Transmitted Diseases, it's Subscriber Trunk Dialling (STD) and it's also referred to as 'National' or 'Long Distance' (calls).
Posted: Jan 1900
Cancellation fee (Termination)
Buyer beware! Read the fine print. So often in Telecommunication Contract's fine print, there are hidden or should I say 'hard to find' conditions or extra fees
Posted: Jan 1900
Untimed (call)
An untimed call could be a local, national or International call which is just that, 'untimed' (flat rate). Although these calls may be in fact a flat rate or u
Posted: Jan 1900
1G (1st generation)
1G is a term used to describe any mobile phone network that existed prior to the digital phone network. The analogue, or AMPS system, is one example and was the
Posted: Jan 1900
2G (2nd generation)
2G mobile technology was the first to meet with widespread commercial success and comprises the overwhelmingly majority of mobile handsets in Australia today. T
Posted: Jan 1900
3G (3rd generation)
Third Generation or 3G describes the new wave of wireless communications involving internet access and data delivery to mobile phones with moving colour images
Posted: Jan 1900
4G (4th generation)
The catch-all phrase given to the as-yet unspecified mobile technology that will replace the existing mobile networks. 4G is expected to deliver broadband-quali
Posted: Jan 1900
Soft Phone (IP)
Telephony software that lets users send and receive calls from nondedicated hardware, such as a PC or Pocket PC device. It is typically used with a headset and
Posted: Jan 1900
QoS (quality of service)
The ability of a network (including applications, hosts, and infrastructure devices) to deliver traffic with minimum delay and maximum availability.
Posted: Jan 1900
Adapter
An adapater is a device that can connect various types of hardware together to obtain functionality. Eg. A VoIP adapter will allow you to connect your typical h
Posted: Jan 1900
Cap (or Capped)
The term cap or capped when it comes to Phone Plans is generally loosely applied. It can refer to a plans that have a fixed monthly price and offers additional
Posted: Jan 1900
Naked DSL
Naked DSL potentially frees up Internet users from having to sign up to a fixed line telephone service. Providing there is a telephone line running to your resi
Posted: Jan 1900
Fair Use Policy (Acceptable Use Policy)
A Fair Use or Acceptable Use Policy is designed to protect the principles that govern the way in which customers use services, systems or products.
Examples
Posted: Jan 1900
Fixed line (landline)
A fixed line, landline or main line is a telephone line which travels through a solid medium, either metal wire or optical fibre. Eg. Your Home Phone Telephone
Posted: Jan 1900
Why should I connect to a Pay TV service through youcompare Pay TV
Firstly, it’s a free and useful service. Our pay TV search and package selection tools can save you hours of research, assist you with creating your own persona
Posted: Jan 1900
Contact Us
Youcompare Pay TV is a not an agent for pay TV providers that appear on this website. Therefore, we cannot assist you with any enquiries such as connection diff
Posted: Jan 1900
GPRS (General Packet Radio Service)
An Internet Protocol (IP) Network for mobile phones that generally allows information to be sent and received at the same connection speed as dial-up. The servi
Posted: Jan 1900
Integrated Services Digital Network (ISDN)
The ISDN system is a circuit switched telephone network that delivers digital voice and data transmissions over existing telephone lines. ISDN provides higher s
Posted: Jan 1900
Mobile Wireless Internet Access
Mobile Wireless Internet Access uses a microwave connection often referred to as Wi-Fi. This method is most commonly utilized by laptop users who access the Int
Posted: Jan 1900
PSTN (Public Switched Telephone Network)
PSTN (a.k.a. Plain Old Telephone System) is a public telecommunications network designed for telephone voice transmissions. Originally a network for analog phon
Posted: Jan 1900
Subscriber
This term refers to a ‘customer’, who purchases a service from a Service Provider (e.g. Broadband, Pay TV, VoIP or Phone).
Posted: Jan 1900
WiMax
A digital communications system that stands for 'Worldwide Interoperability for Microwave Access'. Its technology is based on the IEEE 802.16 wireless metropoli
Posted: Jan 1900
Wi-Fi
‘Wireless Fidelity’ or WLAN (Wireless Local Area Network) is a network based on the IEEE 802.11a, b, and g standards. It uses radio frequencies that allow you t
Posted: Jan 1900
3G
3G stands for 3rd Generation and is a mobile wireless communication technology that transmits packet data at speeds greater than 128kbs. Analog was the first an
Posted: Jan 1900
DSLAM (Digital Subscriber Line Access Multiplexer)
Network hardware usually located at a telephone exchange. It receives transmissions from many DSL subscribers and routes them on to a high speed backbone.
Posted: Jan 1900
What is FOXTEL iQ and iQ2
FOXTEL iQ is a Personal Digital Recorder that enables you to record, store and watch TV programs whenever you like. It can store approximately 60 hours of stand
Posted: Jan 1900
FOXTEL Billing and Payment Methods
Easy pay Direct Debit, Credit Card, Cheque, Money Order, Post Office, POSTbillpay
Posted: Jan 1900
I need to speak to someone about my FOXTEL account, who can I call?
Youcompare Pay TV is not an agent for FOXTEL, therefore all enquiries should be made to FOXTEL directly.
Posted: Jan 1900
Am I eligible to receive FOXTEL TV service
FOXTEL is generally a metropolitan pay TV provider although they service the entire state of Western Australia. Please refer to our post code service qualificat
Posted: Jan 1900
Can I move my FOXTEL service to my new address
Yes. However, if an eligibility check (via Youcompare Pay TV) suggests your new location is eligible for FOXTEL relocation, you will still have to contact FOXTE
Posted: Jan 1900
About FOXTEL
FOXTEL is Australia's leading subscription television provider. It commenced distributing its services on cable with 20 channels in 1995, expanding to 31 channe
Posted: Jan 1900
SelecTV Billing and Payment Methods
Direct Debit, Credit Card
Posted: Jan 1900
I need to speak to someone about my SelecTV account, who can I call
Youcompare Pay TV is not an agent for SelecTV, therefore all enquiries should be made to SelecTV directly.
Posted: Jan 1900
Am I eligible to receive an SelecTV pay TV service
SelecTV is predominantly a Satellite pay TV provider that offers Australia wide coverage. Please refer to our service qualification feature which determines you
Posted: Jan 1900
Can I move my SelecTV pay TV service to my new address
Yes. However, if an eligibility check (via Youcompare Pay TV) suggests your new location is eligible for relocation, you will still have to contact SelecTV dire
Posted: Jan 1900
About SelecTV
SelecTV is a new Digital Television service that aims to provide all Australians with a great mix of the world's best pay TV channels at an affordable price.
Posted: Jan 1900
What’s the difference between getting a pay TV subscription from FOXTEL with Telstra
Telstra offer pay TV services through FOXTEL only. If you subscribe to FOXTEL via Telstra and have your Home Phone service through Telstra, you’ll be eligible f
Posted: Jan 1900
Telstra Billing and Payment Methods
Easy pay Direct Debit, Credit Card, Cheque, Money Order, Post Office, POSTbillpay
Posted: Jan 1900
I need to speak to someone about my Telstra pay TV account, who can I call
Youcompare Pay TV is not an agent for Telstra, therefore all enquiries should be made to Telstra directly.
Posted: Jan 1900
Am I eligible to receive a Telstra pay TV service
Telstra offer pay TV services through FOXTEL and therefore coverage is applicable to these respective areas. Please refer to the FOXTEL postcode service qualifi
Posted: Jan 1900
Can I move my Telstra pay TV service to my new address?
Yes. However, if an eligibility check (via FOXTEL on the Youcompare Pay TV site) suggests your new location is in fact eligible for relocation, you will still h
Posted: Jan 1900
About Telstra pay TV
Telstra offer pay TV packages through FOXTEL. When you purchase a FOXTEL service (from Telstra) with a Telstra home phone service, you could be eligible for dis
Posted: Jan 1900
Moving House and Relocations
Pay TV providers usually support relocations provided the area you're moving to is in their coverage area. A once off relocating fee is usally charged when relo
Posted: Jan 1900
Cancellations
You can cancel your pay TV plan at anytime, however there's vital information to keep in mind when doing so.
If you're still under a contract with your exis
Posted: Jan 1900
Contracts and Policies
Pay TV providers (like most telecommunication providers) typically offer month to month, 6, 12 and 24 month contract policies but prefer to lock you in to a len
Posted: Jan 1900
Trouble Shooting Tips
Severe Storm Interference (Satellite pay TV)
Broken Satellite Dish, Leads, Remote Control, STB or General Hardware
Flat batteries in Remote Control
Flashing
Posted: Jan 1900
What type of Hardware do I need
Pay TV transmissions are delivered by cable or satellite technology therefore you'll need the respective hardware to acquire these services. Pay TV providers us
Posted: Jan 1900
Can I bundle additonal products with pay TV
The option of bundling additional telecommunication products with a pay TV service will be displayed if applicable. Bundling products together can sometimes wor
Posted: Jan 1900
What is HD (HDTV)
HD stands for high-definition and HDTV stands for high definition television. HD broadcasts use digital transmissions with higher resolution than generally witn
Posted: Jan 1900
What is a pay TV package (channel package)
A pay TV package (or channel packages) is a subscription based television bundle of assorted TV channels. Pay TV providers usually offer tailored packages (such
Posted: Jan 1900
Satellite TV
Satellite TV is one of two types of technology (the other being ‘Cable’) that is currently being used to deliver pay TV services throughout Australia. Televisio
Posted: Jan 1900
Am I eligible to receive an AUSTAR pay TV service
AUSTAR is a regional pay TV provider, although some AUSTAR services are available in selected metropolitan areas. Please refer to our service qualification feat
Posted: Jan 1900
Link
*See hyperlink*
Posted: Jan 1900
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All Systems Go – Telstra finalises NBN Agreement
Telstra, the NBN Co and the Commonwealth Government have today announced a finalised definitive agreement for Telstra’s inclusion into the National Broadband Network project and the structural separation of the company. After a three year process of convoluted talks, negotiations and revised plans that were recently accepted by the Australian Competition and Consumer Commission [...]
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