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Broadband Guides Australia

Check out our guides below to learn about all things broadband! 

Here you will find useful help guides to learn more about the different types of broadband connections as well as what the NBN is and what to look for when you are trying to find the right NBN broadband plan for your household. 
This section will be updated as new guides are created, so be sure to check out this page again for new guides that get published.
You can also check out our Frequently-Asked-Questions page to gain insight into some more specific terminologies around broadband. 

Internet Outage Checker

Getting an internet outage can be one of the most annoying things that can happen. You might have been in the middle of a work project - or you simply woke up i...
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What is 5G?

5G is coming, and it may very well be here a lot sooner than we think. The first phase of 5G integration will begin later this year, with full commercial deploy...
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A Broadband Guide for Renters

We understand that renting can be quite expensive for most, especially as the cost-of-living keeps increasing around Australia. While there are heaps of tips th...
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Finding the Best NBN Plan for You

Trying to find the right NBN package can be a chore for many, especially with the constant use of jargon being tossed around about various broadband plans and u...
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What is the NBN?

It has been almost impossible not to have heard about the NBN in the past few years, however many people may not know what exactly it is. The NBN stands for the...
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Switching to the NBN? Here's What You Should Know!

If you are thinking of switching your home internet connection to the NBN, then here are some of the main things that you should keep in mind.   1. Data How ...
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6 Tips to Fix a Slow Broadband Connection at Home

Being connected to the internet has become a fundamental aspect of home life. As technology is constantly making new strides to connect every part of your house...
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Australia's National Broadband Network has begun moving the nation into the digital future with its transition to a broadband network comprised of hybrid fibre coax, commonly referred to as cable. The new network provides faster Internet speed than DSL and serves up television and other entertainment needs. In Short The term hybrid fibre coaxial also called hybrid fibre coax, describes a broadband telecommunications network combining coaxial cable and optical fiber. HFC can deliver the following services via its combined cabling:

  • data,
  • interactive services,
  • video,
  • analog and digital terrestrial television,
  • FM radio channels,
  • voice telephony.

The benefits of HFC is the optical fibre covers long distances and requires minimal amplification and signal regeneration. Due to the size and expense of optical multiplexers/demultiplexers the optical fibre network connects to a gateway containing two transformers, rather than directly to customer nodes. Hybrid fibre coaxial has only two limitations - its signal amplification requirements and its susceptibility to signal interference.

The new cabling replaces the majority of traditional landline networks, such as copper lines. It won't affect most existing fibre lines. Approximately 21 to 27 percent of the homes in Australia's capital cities will connect to the National Broadband Network. You'll have some new equipment provided by the Network - a utility box outside your home and a connection box. Internet subscribers connect their cable modem to the connection box. Each gadget requires its own power outlet. Pay television subscribers, such as Foxtel customers, need a splitter.

See more detail hereHFC NBN Explained

National Broadband Network, abbreviated as NBN, is an Australian wholesale open access data network. It is designed, built and run under the National Broadband Network Co. Limited. The government initiative was rolled out to replace the old delivery system made of copper wire network, which is fast its approaching demise. The Australian government aimed to satisfy a rapidly growing demand for internet access to support a broad range of activities. National Broadband Network offers FTTN, FTTP, Hybrid Fibre Coaxial (HFC), FTTC and radio communications. The difference between the various FTTXs is the distance between the subscriber and where the fibre optic cable stops. The Fibre to the Node is a mixture of copper and fibre technology that can handle a minimum of 25 Mbps. Being a wholesale service, subscribers need to contact Retail Service Providers (RSPs) to get connected to the NBN service.

All the fixed-line nbn plans operate under a similar pricing structure. The technology used does not determine the pricing. It is the same across the board. The variation in pricing is dependent on the speed of connection, the data usage, and over-the-top inclusions like entertainment bundles. Fixed wireless and Satellite may have a different pricing structure depending on the access you have to the nbn. However, the fixed-line for the National Broadband Network as comparable to those of ADSL broadband on the aspect of pricing in the lowest speed tier. Your ISP will offer faster nbn plans, but the cost increases as you move up through the tiers.