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|Plan feature||Plan detail|
|Monthly broadband cost||N/A|
|Download speed||NBN Standard Plus Evening Speed. Configured on NBN50. 40Mbps typical evening speed (7-11pm)*. Subject to line speed capability. Not available on nbn Fixed Wireless.|
|Data allowance||Unlimited (Fair Go Policy applies)|
|Cost of 1MB of data (within data allowance)||N/A|
|Cost of 1MB of data (excess usage)||N/A|
|Contract length||24 months|
|Payment types||Credit Card, Direct Debit, BPay Savings, in Person and Debit Card|
|Additional resources||Terms & Conditions|
|Setup details and options||Cost|
|WiFi modem included (for new customers only)||$0.00|
|International Calls - World Saver Ultimate (per month)||$10.00|
|Bundle option||Bundle cost|
|Optus Ultra - Unlimited data + Pay as you go calls||$75.00/mth|
|Monthly and total costs||Plan costs|
|Monthly broadband cost||N/A|
|Monthly bundle cost||$75.00|
|Total monthly cost||$75.00|
|Minimum total cost over 24 months||$1800.00|
Terms and Conditions
Fair Go Policy applies. Available in selected premises.
Typical Evening Speed is the typical expected experience between 7pm and 11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.
Important Information for Cable & nbn™ Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line. If this is the case, contact us and we’ll help you find an alternative solution.
Minimum Total Cost includes payment by direct debit. Installation fees may apply if you request a technician installation where a self-install option is available. If you change plans during your contract term to a plan of lower value, an Early Recontract Fee of $80 applies and you must start a new 24-month contract. Month to month customers may change their plan with no fee. Plan pricing will differ if your service is connected outside of Optus network areas. Unlimited Calls to standard national numbers excludes special numbers such as 13/1300 numbers, premium numbers (e.g. 1900 numbers), 1234, 12456 and calls to satellite numbers. Calls charged in one-minute increments. You must preselect Optus as both your local and long-distance carrier.
$10 Bundle Discount: One $10 monthly discount applies per eligible broadband and postpaid mobile bundle. If you cease your eligible mobile plan, the $10 bundle discount will be removed without notice. Not available in conjunction with any other discount offer. For existing customers any existing bundle discounts including the $10 mobile discount will be removed when taking up this offer. The broadband and mobile services must be in the same name and same billing address or when possible should in the same customer ID to be eligible for the $10 bundle discount.
Exception: Home Wireless Broadband services are not eligible for the $10 bundle discount.
General: Offer available to credit approved customers.
Non-direct debit fee: A $2.20 fee will be charged each month if you choose not to pay your bill by direct debit. To set-up direct debit go to optus.com.au/myaccount Exception: For payments made by credit, debit, charge or prepaid cards, the non-direct debit fee will not apply.
Payment processing fee: If you pay by BPay savings or direct debit from a bank account or credit card, there are no processing fees. A processing fee applies to non-direct debit payments made by credit or charge card and/or if you pay at Australia Post. For details go to optus.com.au/payments.
Paper invoice fee: A $2.20 paper invoice fee will be charged each month if you choose to receive a paper bill. For online billing or to request an email bill go to optus.com.au/myaccount
International call rates: can be found at optus.com.au/worldsaver. Other rates are available at optus.com.au/standard agreements. Available to eligible residential customers who connect the services in the same name and address to the Optus DSL Direct, Optus Cable or Optus NBN networks. You must pre-select Optus as both your local and long distance carrier.
Cancellation: If you cancel any or all services within the committed term, you may be charged a cancellation fee. Any remaining Optus services will be moved to the closest alternative of our standard plans.
Serviceability: Unfortunately, we cannot guarantee connection until we successfully install your service. We do not offer Priority Assistance. A provider who does is Telstra. Important Information for Cable & nbn™ Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line. If this is the case, contact us and we’ll help you find an alternative solution.
Speed & Video Quality: Many factors affect speed and video quality such as internet traffic, your line condition, your hardware and software, the data source or destination, your location and the number of simultaneous video streams or other downloads you have running over your connection.
Calling bolt ons and speed: Calling bolt ons and speed packs are month to month and can be changed at any time. Changes to service will take place 24-48 hours after the change is requested. Charges for the bolt-on will be pro-rated so customers will only be charged.